Poor Service at PicknPay Warmbaths

PicknPay Warmbaths has extremely poor service, from the cashiers to the management of the store. My parents are both pensioners aged 70 & 71 who struggle to see near without their glasses and have hearing problems. On Wednesday, pensioners discount day I go with to help them. The floor managers are so rude when coming to assist to give the discount that they refuse to let me help my parents when paying. This morning, 2021-09-30, my dad, 71 years old went to PicknPay Warmbaths and I gave him the Vodacom wiCodes vouchers to help him with the payment. The cashier, Elizabeth Sithole, told him he is giving her too much work and had the audacity to ask him where he got the vouchers from. He told her it is her job to assist him. The staff need to be trained in Customer Service so that they can provide proper service to all customers. This is unacceptable service especially from such a large business.