SG
Sanjeev G

1 reviews | Active since Jan 2014

28 Jun 2017, 09:03

Poor Service at Pick'n Pay Oribi Plaza

<p>I was there this moring as they supposedly open at 07H00 to purchase an item, I asked for assistance from a staff member and Supervisor. Both their replies were I must come afer 08H00 when the staff member for the products will be in... Whats the ****** Point of opening at 07H00???? People start work at 08H00...Well I won't be going there anytime soon and will advise all my family and friends to keep away from a store with such poor service especially when the store is so quiet in the morning.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply29 Jun 2017, 12:46
Official

Good day Sanjeev,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas