1 reviews | Active since May 2018
Poor service at pick n pay braamfontein
I experienced the poorest service from your food derpartment this morning.I got to the counter and u greeted the lady, she did not respond and u asked why she just laughed and said its the first time someone got offended because she did not respond I felt violated as a loyal pick n pay shopper who even has a smart shopper card I went to the front to enquire about her name since she did not have a name tag on apparently she's a temp
Good day Nomfundo,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Nomfundo,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas