Poor service and stock
<p>Everytime I visit Sea Point Pick n Pay I vow it is the last time. There are always items on my list that are out of stock. Last week, apart from four boxes of 3 ply tissue boxes, there were no other tissues in the store. No mature cheddar... when I was looking for the person working at hte cheese counter, I found him standing chatting to the bakery lady, oblivious that there were 3 other people waiting for him at his counter. He was not happy that we were interuppting his chat. The till staff must be the most miserable in the country. My You magazine was tossed across the till last week, tearig it at the staples. I told the teller about this, she said I could get another one. Not the point, it costs the store money. She also rang up items of mine belonging to the customer behind me. When I brought this to her attention, she looked at me as if I had done something wrong. Saturday during lunch time, the store was busy. Only 5 out of the 11 tills were open. There were on average 8 people standing at each till waiting ... no manager in sight.</p> <p>Seems like all the renovations have done very little to improve the stock or poor service in the store.</p>
Good day Ros,
Thank you for taking the time to write to us.
Please accept our apologies for the poor service experience and the out of stocks.
We are busy addressing your concerns with our management team.
Kind regards,
Vanitha Venketas
Good day Ros,
Thank you for taking the time to write to us.
Please accept our apologies for the poor service experience and the out of stocks.
We are busy addressing your concerns with our management team.
Kind regards,
Vanitha Venketas
