Poor Service

Good evening

My name is Buhle Ndlovu

I write this email truely touched and hurt by the service received at Northgate pick n pay it’s actually the 2nd time receiving such treatment at Northgate

So rushed after work to get some goodies as I was getting some groceries I arrived at the store around 17:30 and the store closes at 18:00 . 1. The ham cutting station was closed. I don’t understand how they close that station before the shop closes and we were told that no one can cut the ham for us as the people that are in that department have left.

2.staff members where rushing us to buy and kept telling us that they need to leave And saying that by the time we get to till we might be assisted.

3. Cashier didn’t even greet us , all she said was “plastic” I really felt devalued as a client there. There was no customer service

If anything I understand that staff needS to prepare for home Time but absolutely no need to be inhuman and rude towards clients ... you should treat your last client like your 1st ...

The service truely left a sour taste in my mouth .

I hope no other customer should feel such devalue and disrespect.

Kind Regards ***

B Ndlovu