lN
lesley N
1 reviews | Active since Mar 2019
10 Oct 2019, 13:50
Poor service
Went into Hypermarket By The Sea to purchase a hob and under counter oven and could not make head or tail of the mickey-mouse display with no prices displayed and scarce unhelpful sales staff.When complaining to management, Defy was blamed because of a lack of stock.Just made me want to shop elsewhere.
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Pick n Pay's replyOfficial
10 Oct 2019, 16:18Good day Lesley,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply10 Oct 2019, 16:18
Official
Good day Lesley,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team