1 reviews | Active since Jul 2017
Poor service
<p>Their shelves are always empty on month end. I also complain about this last year on their website and they phone me back with a lot of excuses and said that they will improve it. This is now a year later but still no improvement.</p> <p>Last weekend when I bought a few articles they want to put it in a big bag because they dont have the normal size bags.</p> <p>I spoke to the manager and ask him if I really must pay for a big bag even if I have only a few articles.</p> <p>Yes said yes, so I ask him what he can do about .</p> <p>So he answer and said sorry it is what it is.</p> <p>BAD POOR CUSTOMER SERVICE !!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>That is why I will from now on do my monthly shopping at Checkers. Their shelves are always stocked.</p>
Good day Suzette,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Suzette,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
