TK
Themba K

1 reviews | Active since May 2017

30 May 2017, 08:03

Poor service

<p>I would like to complain about PnP at Northlands Corner ...this was the best PnP before ,that's in 2yrs ago but now it has changed to a public sector were you get only one teller during rush hour .</p> <p>At the Deli use to have 3-4 helpers n the were no Q's ,but now the is only one helper n Q's are very long no stuff ...</p> <p>They have 3Tills at the Kioski n they only open one Lotto machine (very slow),during lunch time n it's on Wednesday ...</p> <p>They have 7Tills on the other side of the groseries ,but only 3tills are opened during lunch time...</p> <p>Where is the stuff for such a Big n busy Store ,when you complain the maneger is dragging his feet .This PnP is very busy n we like it so much ...</p> <p>They had good Stuff (gone not replaced)</p> <p>They have good specials</p> <p>The shop is very clean.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply30 May 2017, 09:30
Official

Good day Themba,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received & out of stocks.

We view this incident in a very serious light and are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

Best regards,