Poor Service

<p> Went to Pick 'n Pay Pavillion on the 07/01/2017 with my wife and 10 year old son to use a gift voucher of R2000 that was given to me by the company that I worked for. Spent about 2.5 hours choosing items and went to cashier. I was told by the cashier and later the manager Mario van Tonder that their "system" was not working and I could not use the gift voucher. I am extremely dissappointed( and embarrassed ) that management did not bother to inform their customers about this before shopping or over the intercom system The gift voucher was paid for and yet it could not be used. The manager did mention that they had a problem with bank cards as well but this was sorted out. How convenient!!!</p> <p>What a waste of my time.</p>