KM
Kleintjie M

1 reviews | Active since Mar 2009

02 Apr 2015, 16:11

POOR SERVICE

The Pick n Pay in Zeerust is the most pathetic store of Pick n Pay that I have ever seen. The shelves are empty or there is only 2 items of a certain product on the shelves. If there is specials for example on toothpaste that states assorted, the personnel of Pick n Pay say the special is only for the item on the picture of the special paper. The prices on the computers at the tills are never correct when there is a special price on the item. The products are much more expensive than the products at other Pick n Pay stores. If you complain about a problem to the manager he is quick to inform you you can go and buy at another shop!

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Replies (1)
Pick n Pay
Pick n Pay's reply02 Apr 2015, 17:04
Official
Hello kittie,


Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***