POOR SERVICE

I went into the clothing store in Worcester mall on saturday. I fit on a pair of shorts and lost my sunglasses (sentimental and expensive) in the fitting room while doing this. As I left the store I realised and came back to the store within minutes. The assistants who cleaned the changing room between each client said that they found nothing. I had to ask for them to take my number to call me if they found it. There was very little interest (and not everyone was busy!) I know for a fact that I lost it in the store since I had it attached to my tshirt as I entered. The previous shop across the way very quickly showed me video footage of myself walking out with the sunglasses on just before I walked into Pick 'n pay. Pick 'n pay customer service promised to have someone call me back, but nobody did. The store manager claims that there is no video footage since the cameras have been broken for a month already! The lack of interest from the store, the poor follow-up service from customer services and the broken cameras are all pathetic.