Poor service

Pick n Pay asap what a poor and ****ty service I got from the consultants and the refunds department they all don't stick to their refund policy myb they don't know how to do their job I am really disappointed waiting for 3weeks to get my refund hope I don't get to use their services ever again I regret they don't even deserve a star I zero rate them from the consultants to refunds department what a bad experience