YS
Yolanda S
1 reviews | Active since Jun 2019
26 Jun 2019, 15:05
Poor service
The service at this outlet is beyond appalling. One cannot pay for a single item at the kiosk solely because it doesn't form part of the kiosk products. This is not the first time this is happening, what are you doing about such poor service PnP as a brand?
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Replies (1)
Pick n Pay's replyOfficial
27 Jun 2019, 11:20Good day Yolanda,
Thank you for choosing Pick n Pay & taking the time to write to us regarding your concerns. Please accept our apologies for any inconveniences caused to you. The decision to limit certain transactions at the kiosk is done by the store manager for various reasons.
Please feel free to have a chat with the store manager on your next visit to share your views and to find out more about this rule put in place at this store. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us regarding your concerns. Please accept our apologies for any inconveniences caused to you. The decision to limit certain transactions at the kiosk is done by the store manager for various reasons.
Please feel free to have a chat with the store manager on your next visit to share your views and to find out more about this rule put in place at this store. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply27 Jun 2019, 11:20
Official
Good day Yolanda,
Thank you for choosing Pick n Pay & taking the time to write to us regarding your concerns. Please accept our apologies for any inconveniences caused to you. The decision to limit certain transactions at the kiosk is done by the store manager for various reasons.
Please feel free to have a chat with the store manager on your next visit to share your views and to find out more about this rule put in place at this store. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us regarding your concerns. Please accept our apologies for any inconveniences caused to you. The decision to limit certain transactions at the kiosk is done by the store manager for various reasons.
Please feel free to have a chat with the store manager on your next visit to share your views and to find out more about this rule put in place at this store. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Best regards,