Poor service
The experience i hand yesterday 22 May 2019 after 14:00 was shocking at the fast food section. Im not sure if the staff there were tired due to lunch hours or there are other reasons. But i spent abut 20 minutes waiting to be served and there was no order. Only 2 ladies were serving us the rest were chatting behind. I find that very disturbing since there were doing it right in front of us.
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Pick n Pay's replyOfficial
24 May 2019, 11:52Good day Zinhle
Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Pick n Pay's reply24 May 2019, 11:52
Official
Good day Zinhle
Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team