WM
Wayne M

1 reviews | Active since Jul 2012

30 Jan 2019, 18:59

Poor Service

Pick n Pay Westwood - very poor customer service. Went to the cashier to pay for my goods, used my card at the till. The cashier, a certain Zinhle Por Mabanga , was more interested in laughing & joking with the packer. I waited for her to input my details in the card machine, but she was more interested in other things. When I sarcastically thanked her for eventually inputting my details so that we could process the transaction, she , together with the packer , proceeded to laugh about it. ARE U FRIKKEN KIDDING ME!!!!!!!!!! I will never set foot in that store again. Absolutely pathetic.

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Replies (1)
Pick n Pay
Pick n Pay's reply31 Jan 2019, 11:19
Official
Good day  Wayne, 

Thank you for choosing Pick n Pay.  Please accept our apologies for any inconveniences caused to you.  We view this incident in a very serious light, we are busy addressing this with our management team.  We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
Kind Regards, Pick n Pay Team 

Best regards,