CL
Carmen L
1 reviews | Active since Mar 2016
15 Mar 2016, 12:48
Poor service
I am still waiting on a response to a complaint I sent through about the poor service i received recently with an online delivery. I sent this on Thursday and I have not had the decency of a reply. Where is your customer service?<br> <br> Order number: ***
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Replies (1)
Pick n Pay's replyOfficial
15 Mar 2016, 13:17Hello Carmy26,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and we do apologise for no-one responding to your complaint.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and we do apologise for no-one responding to your complaint.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply15 Mar 2016, 13:17
Official
Hello Carmy26,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and we do apologise for no-one responding to your complaint.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and we do apologise for no-one responding to your complaint.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***