TM
Thomas M

1 reviews | Active since Aug 2010

09 Jan 2019, 12:59

Poor service

I have been using pick n pay Wonderboom for the past five years and i regret every minute i spent in there. The cashiers are so slow,they keep chit chatting among themselves caring less about clients. The express till is worse as they work as if they doing someone a favor. In the past five years i have seen a reclining in customer relations. I have complained to the managers but still nothing was done. This is the worst retailer to go to if you planning for a grab pay and eat during lunch. Time is money and these people in this store are wasting a lot of it. Me,my family,friends and business colleagues will NEVER EVER use this place. It is convenient as it is closer to the park but i will rather drive to the Pretoria north pick n pay.

0
Replies (1)
Pick n Pay
Pick n Pay's reply28 Jan 2019, 11:54
Official
Good day  Thomas, 

Thank you for choosing Pick n Pay.  Please accept our apologies for the delay in response and any inconveniences caused to you.  We view this incident in a very serious light, we are busy addressing this with our management team.  We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
Kind Regards, Pick n Pay Team 

Best regards,