SM
Sishy M
1 reviews | Active since May 2015
13 Nov 2018, 19:40
Poor service
Was treated very bad by a cashier regarding the voucher stickers. She asked me if am collecting stickers as I was paying and i said yes i do. On completion of paying for my groceries she didn't give me stickers and I was out of the store when I tought of my stickers. I then went back and asked for stickers she took my receipt and said to me I don't qualify for stickers, my groceries amounted to +/-R550.00 and as far as I know in order to qualify for stickers a customer must buy with multiplies of R150.00 I was at Summerstrand pick n pay between 19:15 & 19:35 at till number 8, the cashier wasn't having a name badge and I was there on the 9th of November 2018.
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Pick n Pay's replyOfficial
27 Dec 2018, 11:38Good day Sishy,
Thank you for choosing Pick n Pay and taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We will pass your feedback on to our promotional team to enable them to address this issue with our management team to enable them to be more alert in forthcoming promotional offers. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We will pass your feedback on to our promotional team to enable them to address this issue with our management team to enable them to be more alert in forthcoming promotional offers. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Best regards,
Pick n Pay's reply27 Dec 2018, 11:38
Official
Good day Sishy,
Thank you for choosing Pick n Pay and taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We will pass your feedback on to our promotional team to enable them to address this issue with our management team to enable them to be more alert in forthcoming promotional offers. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We will pass your feedback on to our promotional team to enable them to address this issue with our management team to enable them to be more alert in forthcoming promotional offers. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Best regards,