Good afternoon I was in Pick 'n Pay Clothing Store in Benmore Gardens Shopping Centre last week to buy 2-3 year old clothing for girls. There was 1 little white jersey on the shelf and I was horrified to see how filthy it was. I showed the staff who quickly retorted that it was "not their fault". So I said well I do not work here so it can hardly be my fault. No accountability or other form of assistance whatsoever. I had to literally beg them to help me. This type of conduct when dealing with customers it totally unacceptable, especially in an upmarket store in Sandton! Please do something about teaching staff how to be courteous and helpful in future.
Good day Lestie West,
Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service received.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Best regards,
Good day Lestie West,
Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service received.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Best regards,
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