YM
Yolanda M
1 reviews | Active since Mar 2018
04 Jun 2018, 10:04
Poor service
Manager on duty leave client/customer standing while addressing an issue and refuse to give his name when I asked for if when I said I'm going to complain
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Replies (1)
Pick n Pay's replyOfficial
04 Jun 2018, 11:15Good day Yolanda,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light, we are busy addressing this incident with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Pick n Pay's reply04 Jun 2018, 11:15
Official
Good day Yolanda,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light, we are busy addressing this incident with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,