Poor service
On a busy Sunday,why should I stand in a queue for for 20 minutes where there is a cashier that's not working?
When I went to that cashier he asked if I have less than 10 items,and told me to go to another till.
Why?
I'd like an explanation as to why this must be from pick n pay pinecrest.
This is very infuriating.
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Replies (1)
Pick n Pay's replyOfficial
14 Jan 2018, 12:35Good day Sinenhlanhla,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Pick n Pay's reply14 Jan 2018, 12:35
Official
Good day Sinenhlanhla,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,