1 reviews | Active since May 2013
Poor Service
I was successful with new account application. the first time I tried to purchase account was declined, wasted about 3 hours at the Store Hper by the Sea on the 17 Dec. Went to the store again on the 19 Dec same issue card declined. received a call on the 21 Dec being the first call after I complained. Pin was reset, went in yesterday to purchase store has no stock and the specials end on Sunday. total waste of my time and an inconvenience. if Pick n Pay can't do an online order and deliver please close this account.
Good day Salome,
Thank you for choosing Pick n Pay and taking the time to write to us.
Please accept our apologies for the out of stock item.
Please request for a rain cheque from the store for the product that is out of stock to enable you to get this product at a later stage at the sale price.
A rain cheque is valid for 30 days from date of issue. You will need to get the rain check while the special is being run and not after the promotion.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Best regards,
Good day Salome,
Thank you for choosing Pick n Pay and taking the time to write to us.
Please accept our apologies for the out of stock item.
Please request for a rain cheque from the store for the product that is out of stock to enable you to get this product at a later stage at the sale price.
A rain cheque is valid for 30 days from date of issue. You will need to get the rain check while the special is being run and not after the promotion.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Best regards,