Poor quality printing paper
I recently purchased a box of PnP A4 office paper. The worst quality. My machine keeps on giving paper jams. Something I never experience with other brands. I already had to throw away more than a 100 sheets, and I am not even finished with the first ream.
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Replies (1)
Pick n Pay's replyOfficial
10 Apr 2019, 14:27Good day Andre
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
Please respond to our email address: *** with the following details
We acknowledge your post regarding the problem you have experienced with the PnP Paper. However, in order for us follow up your complaint appropriately with the relevant PnP personnel or supplier we require the following additional information.
Title:
Full name and surname:
Cell phone number:
Email address:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No):
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
Please respond to our email address: *** with the following details
We acknowledge your post regarding the problem you have experienced with the PnP Paper. However, in order for us follow up your complaint appropriately with the relevant PnP personnel or supplier we require the following additional information.
Title:
Full name and surname:
Cell phone number:
Email address:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No):
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Pick n Pay's reply10 Apr 2019, 14:27
Official
Good day Andre
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
Please respond to our email address: *** with the following details
We acknowledge your post regarding the problem you have experienced with the PnP Paper. However, in order for us follow up your complaint appropriately with the relevant PnP personnel or supplier we require the following additional information.
Title:
Full name and surname:
Cell phone number:
Email address:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No):
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
Please respond to our email address: *** with the following details
We acknowledge your post regarding the problem you have experienced with the PnP Paper. However, in order for us follow up your complaint appropriately with the relevant PnP personnel or supplier we require the following additional information.
Title:
Full name and surname:
Cell phone number:
Email address:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No):
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team