Poor quality clothing
<p>We've always bought clothes from Pick 'n Pay Clothing as the quality was excellent,, however that's no longer my experience. I bought 3 viscose T-shirts, two pairs of long chinos and a pair of denim shorts for myself as well as t-shirts for my grandson. Each of the t-shirts stretched out of shape after the first wash and one of mine just didn't seem to sit properly - the back seam is completely skew. The denim shorts are unwearable after about 5 washes - all the elasticity has gone. My grandson's t-shirts are just sleep shirts now as they are so out of shape. I really am disappointed as I have t-shirts from about 2 years ago that I still wear because of the quality. I don't know what's happened to the quality control.</p>
Good day Michelle Potgieter,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor clothing quality experience received.
We view this incident in a very serious light and this has been sent through to management.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Good day Michelle Potgieter,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor clothing quality experience received.
We view this incident in a very serious light and this has been sent through to management.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Dear Thabisile, while I appreciate the apology, that doesn't replace over R600 that I spent on clothes that cannot be worn????
Dear Thabisile, while I appreciate the apology, that doesn't replace over R600 that I spent on clothes that cannot be worn????
