CM
Cherise M

1 reviews | Active since Mar 2018

07 Feb 2019, 10:39

Poor quality

I am still waiting for some sort of resolution to my complaint. I've had to send my email compiling of labels and pictures of my damages good as requestes, total of 3 tops, one of them being R250, a costume at R260, 3 pairs of pants totaling R500 if not more. This is absolutely pathetic. All viscose items are falling apart at the seems and every single one is a baggy item so it's not like it was to tight. I am so annoyed about it and it's no surprise when scrolling through comments that they are all negative

0
Replies (1)
Pick n Pay
Pick n Pay's reply07 Feb 2019, 17:27
Official
Good day Cherise,
Thank you for choosing Pick n Pay & taking the time to write to us.
Please accept our apologies for the poor product quality and any inconveniences caused to you.
We view this incident in a very serious light and will address this with our clothing team. 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,Pick n Pay Team