Poor Pathetic Service

<p>I am discussed at the Service i received from Pick n Pay . I placed an order for bbq chicken platter , which our driver collected as we had a staff event, vow the chicken was ice cold like it was in the fridge for a few hours and so tasteless. People were all complaining and i was imbarrassed as normally this is not the case with the platters. I called and spoke to the store manager Lawrence and he said he will let the deli manager call me , he did not seem to be intrested in what i had to say. I recieved no return call from them, and then i tried the deli manager Shirley who said she recieved the message but not sure , sure about what how to you not attend to your clients unhappiness. I paid for a service that was never rendered. Shirley then promised to call me but never did. I am sorry you may be situated at the waterfront but your service level to me is 0 out of 10 as you show no intrest in rendering a good service. While i made another attempt today and i was on hold for 10 minutes for the store manager and eventually put down. Thank you Pick and Pay Waterfront you made the list of poorest patehetic customer service.</p>