1 reviews | Active since Aug 2018
Poor online shopping service.
Still waiting for delivery on Thursday 2 August. Delivery was due Monday, paid for slot between 3 - 4. No communication from the Auckland Park hub manager. Entire negative experience could have been averted had someone taken ownership of this, and communicated with me, and said, so sorry, we can't deliver on due date, or Tuesday, or Wednesday or Thursday, but we can deliver on Friday. I have been promised delivery on Wednesday. Nothing. Thursday morning was promised. Nothing and NO Communication.
Good day Jade Beggs,
Thank you for taking the time to address your concerns with us.
Please note we have received feedback from our online shopping team advising they had technical issues. Our team would like to provide you with a free delivery voucher on your next shop. Please insert voucher code "APOLOGY" on the Apply a promo code column before checking out for your next order.
We sincerely apologize for the inconvenience caused.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Online Shopping Team
Good day Jade Beggs,
Thank you for taking the time to address your concerns with us.
Please note we have received feedback from our online shopping team advising they had technical issues. Our team would like to provide you with a free delivery voucher on your next shop. Please insert voucher code "APOLOGY" on the Apply a promo code column before checking out for your next order.
We sincerely apologize for the inconvenience caused.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Online Shopping Team