1 reviews | Active since Nov 2012
Poor Management Terrible Service. Awful Cake
<p>11h00 on Tues @ Pick n Pay Hillcrest Pretoria. Long lines with only 4 out of 10 Tills Open. Paid with Card. Card Machine would not Work. Directed to another Card Machine. This Machine would not Print Slip hense I had to WAIT because although it Authorised, There was no Proof.. Wait Wait 6 Minutes later.. Oh There is NO Paper in the Machine.. Another 3 Mins to Load Paper... Cashier cannot Find the Right Instruction to REPRINT the Reciept.. Call Someone else... Tick Tock... Another 5 mins... Still cant Print Card reciept.. Had to leave only with Till Reciept... Oh Goody.. Rush Home to Share Pick nPay Milk Tart with Guests for tea. Absolutely Unedible. Could Not Cut Crust as it was so Hard. Filling was a Sloppy Mess with No firmess.. AND wait for it.. There was No Sugar in the Milk Tart Filling. This is nothing more than POOR Management and unecessary. Catch a Wake Up Pick n Pay Hillcrest Plaza. And Please do Not ask me to Bring the Milktart Back. I dont have Time, Petrol or Patience to Molly Coddle your Poor Service and Quality ! YOU should Quality Check your products and not wait for Customers to Complain. Thank You Hello Peter for allowing me this Forum.</p>
Good day Douglas,
Thank you for taking the time to write to us.
Kindly accept our apologies for the poor product and service experience.
We are addressing your concerns with our management team.
Our Corporate Brands team will be in touch shortly for the product details.
Kind Regards
Anwar Mooideen
Good day Douglas,
Thank you for taking the time to write to us.
Kindly accept our apologies for the poor product and service experience.
We are addressing your concerns with our management team.
Our Corporate Brands team will be in touch shortly for the product details.
Kind Regards
Anwar Mooideen
