Poor Management and Customer Service

I visited Pic n Pay East Rand Mall today, like I've been doing every month for about 10 years to do my monthly shopping. Not a single available trolley in sight. Walked up and down for about 5min and went to see the "store manager" who, when I told him there were no trolleys, exclaimed " AGAIN!", and took off, to, what I assumed, look for one. Another 15min later and I ended up following someone to their car to get their trolley. I took pictures of both sides of the stores entrances and both trolley sections were completed empty...including the one outside the mall. Went back to see the manager and not a single person at the " help desk". Pathetic. Not only did I end up wasting my time running around I then had a person following me to my car for my trolley, which is an Obvious security risk. Please sort out your trolleys and make your Management team more available to customer queries in stores. The worste experience ever.