1 reviews | Active since Aug 2021
Poor level of service
I’m extremely disappointed with the poor level of service I received this morning 17/09/2025 at Hazelpark Lambton Pick n Pay. I was assisted by Nakedi Dimonobe, who didn’t even greet me. What made it worse was that she continued talking to other cashiers while helping me, showing no professionalism and a very bad attitude. I asked her, “Don’t you greet customers at this Pick n Pay?” She responded with an angry expression and full of attitude, claiming she had greeted me—yet I swear she didn’t. She just grabbed my items and scanned them without acknowledging me at all. While scanning, one of the items that was on special scanned at the full price. She called for a void, and another staff member named Pertunia came to assist. Shockingly, she also didn’t greet me. Both of them just spoke among themselves as if I wasn’t even standing there. This kind of unprofessional behavior is unacceptable. It’s the first time I’ve experienced such terrible service at this Pick n Pay, and I’m truly disappointed.
