GT
Graham T

1 reviews | Active since Jul 2018

12 Aug 2018, 19:38

Poor hygiene practice

Me and my wife went to pick n pay vangate mall and waited 1minute to be helped at the non halal deli department because there were nobody. When the lady on duty came in with no namebadge with her cell in her hand and took the plastic glove that was already on the counter and used. My problem is that it is Poor Hygiene practice in a preperation food industry. She did not wash her hands when entering. A certain company was shutdown for the out break of listeria. Very unhappy with this gross negligence

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Replies (1)
Pick n Pay
Pick n Pay's reply13 Aug 2018, 16:35
Official

Good day Graham,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the poor shopping experience at the Vangate Store.

We view this incident in a very serious light, we are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

Best regards,