JL
Joan L

1 reviews | Active since May 2016

24 Mar 2017, 12:23

Poor hygiene Pick and Pay George

<p>Sticky containers, dirty floors, trolleys, shopping baskets etc have always been an issue in PnP.<br />Yesterday I decided to enquire who was responsible for ensuring cleanliness.<br /><br />Only to hear one person blaming another ( who obviously is never named)... I was even told that the company responsible for the filthy trolleys was sent a very nasty email!<br /><br />I could not care less about emails or supplying PnP a contact number, I want to shop in clean shops when I buy food.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply24 Mar 2017, 16:46
Official

Good day Joan,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas