KB
Kimmy B

1 reviews | Active since Dec 2018

17 Oct 2019, 16:26

Poor Feedback from Pick and Pay

This is highly unacceptable i bought a packet of chips from Pick and pay and sent all the information and a picture of my chips that said expired from 2009 and they tell me that it is not their fault you supp**** this to them,,,,I expect feedback from this it is highly disgusting that Simba is such a big brand and you guys apparently made a typo it is disgusting service!!!!!!!!!!I expect a response for this!!!!!!!!!!!!!!

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Replies (1)
Pick n Pay
Pick n Pay's reply18 Oct 2019, 09:08
Official
Good day Kimmy Boodhram,

Thank you for choosing Pick n Pay. 

Please accept our apologies for the inconvenience caused.

We were unable to escalate this since you did not provide us the store name. 

Please feel free to email our Customer Care Team on *** to enable us to assist immediately or call ***. 

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 

Kind Regards, 
Pick n Pay Team 

Best regards,