rK
romano K
1 reviews | Active since Jan 2018
31 Mar 2020, 16:02
Poor Custormer service
how can such a big company take 3 days just to change your contact number.
they give you an option incase you do not want to hold on you can send an email to online but 3 days no success.
Poor very Poor
Helpful (0)
Replies (1)0
Replies (1)
Pick n Pay's replyOfficial
01 Apr 2020, 07:23Good day Romano,
Thank you for choosing Pick n Pay & taking the time to write to us
Please accept our apologies for the delay in response and any inconveniences caused to you.
Due to the lock down our call center is experiencing staff shortages & high call / email volumes. We are trying our best to get to all customers queries/requests as soon as we can.
We are pleased to advise that your cell number has been updated as per your request.
Thank you for your continued support, patience and understanding during this time.
Kind Regards,Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us
Please accept our apologies for the delay in response and any inconveniences caused to you.
Due to the lock down our call center is experiencing staff shortages & high call / email volumes. We are trying our best to get to all customers queries/requests as soon as we can.
We are pleased to advise that your cell number has been updated as per your request.
Thank you for your continued support, patience and understanding during this time.
Kind Regards,Pick n Pay Team
Pick n Pay's reply01 Apr 2020, 07:23
Official
Good day Romano,
Thank you for choosing Pick n Pay & taking the time to write to us
Please accept our apologies for the delay in response and any inconveniences caused to you.
Due to the lock down our call center is experiencing staff shortages & high call / email volumes. We are trying our best to get to all customers queries/requests as soon as we can.
We are pleased to advise that your cell number has been updated as per your request.
Thank you for your continued support, patience and understanding during this time.
Kind Regards,Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us
Please accept our apologies for the delay in response and any inconveniences caused to you.
Due to the lock down our call center is experiencing staff shortages & high call / email volumes. We are trying our best to get to all customers queries/requests as soon as we can.
We are pleased to advise that your cell number has been updated as per your request.
Thank you for your continued support, patience and understanding during this time.
Kind Regards,Pick n Pay Team