Poor customers sevice

<p>I purchased a 7 inch striker from Pick n Pay on 06 December 2015 . I have been having endless problem with this tablet . I took the tablet to the store on 13 November 2016 ,handed it in together with the accessories.It is now the third time I have taken the tablet to the store with the same problem from the beginning.When u put it on it says " Launcher 3 application has failed" and I am unable to go any further using .No application open up.I had handed in the tablet to the sales assistant ,she even checked what was wrong and tried to help . I had been to the store on 11 December 2016 to checks on the tablet because I have not not gotten any feedback from them , we where just told it had water damage .How can they say it's water damage when it's been to the store for exact same software problem twice before..l had spoken to the store manager he told the staff to follow up,we still haven't heard from them.I have even called customer care on 21 December 2016 at 2:52 pm..the assisted said she needs to call the store ,. haven't heard from her.It's now been two month's still no feedback .I am very disappointed with the pathetic customer service received from this store as well,as the call center.</p>