BN
Bridgette N

1 reviews | Active since Jul 2017

11 Nov 2018, 12:27

Poor customer service. Not acceptable.

I've just had a terrible shopping experience @ Pick n Pay in Meadowland. The cashier Siphesihle Mbatha has such a bad attitude. I wonder how this will reflect to the business, because she's working with people & those people pay her salary at the end of the month. Without us shopping there she wouldn't have a job. It is very bad for the company to have such people working for them. I'm a loyal Pick n Pay customer & what I've experienced today is just going to make me re-think ever shopping at Pick n Pay.

0
Replies (1)
Pick n Pay
Pick n Pay's reply26 Nov 2018, 12:45
Official
Good day Bridgette

Thank you for taking the time to address your concerns with us.  Kindly accept our apologies for the bad service experienced.
We are busy addressing your complaint with the management team & they will correspond with you. 

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 

Kind regards, Senabelo Naledi Ndlovu