Poor Customer Service in Chatsworth Pick and Pay

Today at around 10h00 I went to take out grant for a pensioner. First i went to the information centre and spoke to Blessing and he told me that i can take out the pension grant at any teller. After following the lines for about 8 minutes i was told the grant pay out only starts tomorrow. There after i spoke to the manager who in turn call Denesh after couple minutes. Pick and Pay Chatsworth should give there staff more training especially those that are sitting in the information counters. For more information they can look at the camera footage of Blessing and the tellers and the manager.