Poor customer service

I have never been so flippen ****ed like i am right now. That security guard standing at the door verifying till slips is one **** of a person who doesnt deserve to work with people. I buy from PnP almost every week, never even once had i ever encountered such a nonsensical service like that, I can always go to Shoprite thanks God they now have rewards cards, I can divert to them anytime I want but because of the loyalty I have with PnP I never opt to go to Shoprite no matter what their specials are, but after that lady's stinking attitude I swear to God if I see myself walking in that outlet for the next 2 months I would be ****ed. This morning around 7:55 I decided to drive to the Mall and grab myself some few items and ****ins, there I'm rushing to the door holding my plastics after paying at the till, without even her asking for it I thought to myself let me just give it to her and the other part of the slip falls as she put the stamp on the other one she's holding I'm waiting for her to finish so I can ask her to kindly to pick the one that fallen on the floor because Im holding plastics and mind you it teared when I was giving her the slip, heee yah neh I ask that lady calmly and kindly so to pick the slip for me, with so much attitude she says "why udlala ngami so wena sesi, I didn't drop it moes you did, I asked for a slip and you decide to drop this one " (why are you playing with me like that) my jaw just drop in disbelieve and I was like really??????????? I am kindly asking you to pick up the slip for me and I'm not even fighting with you, she went on and on and on showing me that she doesn't give a ****, I asked her why are you fighting...yhoooooo my goodness I wonder how such a person is put in the front to work with people with such an attitude. I work with people on daily basis and believe me I know what Client Centricity ,I mean I to treat my clients with respect regardless of their job description or level, I wouldnt be holding the position i am holding now if i didnt know what client centricity means, I work with government people from low level to the highest and trust me i treat them with so much equal respect and dignity they deserve, therefore I hate it and cant stand a person who abuses my rights as a customer. I treat you with respect and one should be able to return the favour, you teach people how to treat you by the way you treat them yourself. That lady intend to undermine herself probably by the work that she is doing and she feels belittled when customers like me asks them to do something so meaningless like picking up the slip, i wasnt even supposed to ask her to do that for that matter, by her understanding that " shem she is holding plastics and there's the slip on the floor let me just pick it up for her and let her leave in peace" then we both happy and smiling. Thats having good customer service......I am kindly asking that company responsible for the securities to take them for proper Customer service, PnP cant loose customers just because of them. I have a good relationship with the people working there at PnP , we always smiley and they even know me. they might not know me by my name but they know I'm their customer. Im so angry shem I dont wanna lie, I'm so angry in such a way that i ended up not even having my coffee with those ****ins i bought.