Poor Customer Service Experience at Pick n Pay Little Falls

I recently visited Pick n Pay Little Falls and had an extremely disappointing experience with a supervisor by the surname Mbatha. Her attitude and lack of customer service were unacceptable. While I was waiting in the queue, the Money Market cashier requested her assistance to void a transaction. Despite repeated calls from the cashier and other staff members, she ignored them, continued using her cellphone, and moved very slowly without any sense of urgency. This behavior reflects poor customer service and an unprofessional attitude. I kindly request that this issue be addressed and feedback provided.