JM
Jacqueline M

1 reviews | Active since Jun 2013

26 Jun 2020, 12:41

Poor customer service

hi my name is Kagiso, I have bought a electric russell hobbs kettle from Pick n pay in Nkomo village, atterigdville in December 2019, due to some reasons i have lost my slip and on Wednesday 24/06/2020 it stopped working. I went to pick n pay to return it and they refused to help me as they say I dont have a slip. I need help as I cannot afford to buy a new kettle due to unemployment. I dont get help because i lost a receipt.

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Replies (1)
JM
Jacqueline M's update29 Jun 2020, 10:59
Reviewer Update
Good day,

In this case does it mean that I wont be getting any help, cause when I bought this kettle I didn't use smart shopper, and again I have lost my slip