Poor customer service

I am only putting the star in order for the system to allow me to continue with my writing otherwise Pick n Pay Menlyn cash register department does not even deserve a zero but a minus number when it comes to customer service. I have noticed that Pick n Pay service has deteriorated but what I experienced at Menlyn today made me realize that hhayi bandla they are taking the cup at the moment. Whoever is managing the cash register department needs to learn customer service and cascade that knowledge down to his/her subordinate. A cashier woman working at the express till today around 15:30 is something I have never seen in my life. She was rude and making faces while, and spewing out rotten *******. Her listening skills are nonexistent. I can't fathom how she passed the recruitment process that one. Yoooooo what are the organizational values of this business?