gK
gloria K
1 reviews | Active since Feb 2023
20 Jun 2024, 13:58
Poor Customer Service
I am appalled bythe pathetic service delivery rendered by Pick n pay online
I placed an order on the 17/06/2024 in my order I specifically mentioned that all notifications and calls should be sent to ***.
I am currently out of the country and my number is unreachable. I have been inconvenienced greatly, one of the call centre agents promised to call yesterday afternoon (which she did not) and confirmed that delivery would be made before 12am today 20/06/2024.
I use a lot of reputable online stores and this is the first time I have come across poor customer service where a delivery person does not even bother to call and inform a client that their on their way or otherwise.
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Replies (3)0
Replies (3)gK
gloria K's updateReviewer Update
20 Jun 2024, 15:35How many times I must I mention that the order has not been delivered my sister is also travelling this afternoon she has been waiting the wholeday please call her ***.
She is supposed to go with the groceries
She is supposed to go with the groceries
gK
gloria K's update20 Jun 2024, 15:35
Reviewer Update
How many times I must I mention that the order has not been delivered my sister is also travelling this afternoon she has been waiting the wholeday please call her ***.
She is supposed to go with the groceries
She is supposed to go with the groceries
gK
gloria K's updateReviewer Update
20 Jun 2024, 16:49I used my usual SA Standard bank account, I did not receive any code/bank ref what so ever on my end.
I only have debit of 1149.84 meaning everything had gone through perfectly
Please can you call me on my number +***88
I only have debit of 1149.84 meaning everything had gone through perfectly
Please can you call me on my number +***88
gK
gloria K's update20 Jun 2024, 16:49
Reviewer Update
I used my usual SA Standard bank account, I did not receive any code/bank ref what so ever on my end.
I only have debit of 1149.84 meaning everything had gone through perfectly
Please can you call me on my number +***88
I only have debit of 1149.84 meaning everything had gone through perfectly
Please can you call me on my number +***88
gK
gloria K's updateReviewer Update
20 Jun 2024, 16:57the only notification message I have is for 1194.45 which was debited on the 19/06/2024 then now only I can see a debit of 1149.84 on the 20/06/2024 a diff of +/-R44 was returned back into my acc
gK
gloria K's update20 Jun 2024, 16:57
Reviewer Update
the only notification message I have is for 1194.45 which was debited on the 19/06/2024 then now only I can see a debit of 1149.84 on the 20/06/2024 a diff of +/-R44 was returned back into my acc