LV
Lizahn V

1 reviews | Active since Mar 2013

23 May 2016, 15:36

Poor customer service

<p>Can Pick and pay please plan their day better? Why do they keep 4 tills open during rush hour between 4 and 6???</p> <p> </p> <p>Every afternoon we have to wait in longggg lines. We on our way home and don't have the energy.</p> <p> </p> <p>Please do better planning around late afternoons, the 15th of every month as well as month ends starting the 25th!</p> <p> </p> <p>Unacceptable behavior by such a large group</p>

0
Replies (1)
Pick n Pay
Pick n Pay's reply24 May 2016, 08:44
Official

Dear Lizahn

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

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