Poor Customer Service

About 6 days ago i complained about poor customer service that I received from Pick n Pay Hrpermarket in Northgate. Today at !0h53 I received a call from Mr Herman who promised that I would receive delivery of an invoice I had requested. Up to now I never received delivery as promised. I had to make arrangements for somebody to be home.<br> <br> There are a few things i would like to point out -<br> !) Pick n Pay need to train their staff on customer service , Herman has no clue how to give proper customer service and he seriously needs to be trained.<br> 2) i requested for him to ask his store manager to contact me , I am still waiting<br> 3) My complaint goes back to October , the staff are *********** and it feels like they doing their custromers a favor by assisting them.<br> <br>