Poor Customer Service

I have ordered online now three (3) times in a row from Pick & Pay and every time they have a different excuse for not delivering on the scheduled day. The worst is that they do not even communicate to you that they had forgotten about your order nor do they inform you that your order will be late due to YET another vehicle break down in less than three (3) months???? Do you not think its time to get another firm to do your deliveries and to get in touch with us your paying clients??<br> <br> After all lets face it we pay for the service and you as Pick & Pay are not the cheapest store to buy from.<br> <br> When i informed the person from the Call Center about my disgust in the service he rep**** in saying sorry and that they will make up an order which was placed a while back and confirmed by Pick & Pay in 40 minutes today. It is now almost 2 hours later and we still don't have the promised delivery.<br> <br> Your service has gone down the tube and it is becoming ridiculous, as you take no pride in customer service.<br> <br> Time to ship up and provide the service we pay for or rather just do away with your so called on-line shopping and delivery.<br> <br>