ZB
Zeneath B

1 reviews | Active since Jan 2015

08 Oct 2015, 13:43

POOR CUSTOMER SERVICE

Hi <br> I called pick n pay customer care on 30.09.2015 , spoke Vikesh , *** .<br> <br> I complained to him I purchased pnp brand starking apples twice , the quality is no longer good & crispy / fresh like it used to be and the bag had about 6 apples that was brown and after a day it was half rotten .very disappointed in the product<br> <br> until this day I never heard back from the customer care pick n pay .<br> <br> is this what customer service is for a Big company like pick n pay ???

0
Replies (1)
Pick n Pay
Pick n Pay's reply08 Oct 2015, 14:58
Official
Hello zeneath,

Thank you for your email communication, we do apologise for no-one responding to your complaint.

I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.

Kind Regards

Marise Brown

Ref Number : ***