ZB
Zeneath B
1 reviews | Active since Jan 2015
08 Oct 2015, 13:43
POOR CUSTOMER SERVICE
Hi <br> I called pick n pay customer care on 30.09.2015 , spoke Vikesh , *** .<br> <br> I complained to him I purchased pnp brand starking apples twice , the quality is no longer good & crispy / fresh like it used to be and the bag had about 6 apples that was brown and after a day it was half rotten .very disappointed in the product<br> <br> until this day I never heard back from the customer care pick n pay .<br> <br> is this what customer service is for a Big company like pick n pay ???
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Replies (1)Pick n Pay's replyOfficial
08 Oct 2015, 14:58Hello zeneath,
Thank you for your email communication, we do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : ***
Pick n Pay's reply08 Oct 2015, 14:58
Official
Hello zeneath,
Thank you for your email communication, we do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : ***
