AP
Ashmira P
1 reviews | Active since Jan 2019
02 Mar 2019, 19:24
Poor customer service
Lynette from pick n pay Phoenix is so rude to her staff she screamed at her staff very rudely on the 24th February she was complaining about her customers and bad mouthing them to her staff does she not realise she has a job due to her customers and then she calls herself a supervisor. Pick n pay you will be loosing customers I will never shop there again, have shopped and yeh Crescent and pick n pay Chatsworth never had this issue. Lynette should go for customer service training all over again
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Pick n Pay's replyOfficial
12 Mar 2019, 10:12Good day Ashmira Premhid,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service experience, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service experience, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Best regards,
Pick n Pay's reply12 Mar 2019, 10:12
Official
Good day Ashmira Premhid,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service experience, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service experience, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Best regards,