TP
Trey P

1 reviews | Active since Jan 2015

13 Feb 2018, 18:58

Poor customer service

You staff are really unprofessional tells me to walk all the way back to scan item. Asked staff member if she cant do for me at till point she said no. She was so rude and she slammed and mumbled as she done it. The manager working that day said he not gona apologize to me he will handled it we in February now and this happened January why why why feels like he just wanted me out the store

0
Replies (1)
Pick n Pay
Pick n Pay's reply14 Feb 2018, 16:53
Official

Good day Trey,

Thank you for choosing Pick n Pay and taking the time to write to us.

Please accept our apologies for any inconveniences caused to you.

We have tried calling you on *** however you were not available to take our call and we are unable to leave a message for you.

Kindly advise which province you are in or the store name to enable us to address your concerns. We have stores in Gauteng & Western Cape with the same name.

We value you as a Pick n Pay customer and welcome your feedback to improve our services.

Kind regards

Vanitha Venketas

Best regards,