JE
Jean-Pierre Esterhuizen
1 reviews | Active since Apr 2015
09 Apr 2015, 20:41
POOR CUSTOMER SERVICE!
My brother and I quickly went to fetch a few groceries at pick 'n pay this evening. At the point-of-sale, I asked him to unpack the basket while I went to fetch a chocolate. When I came back, I heard the cashier ask my brother whether he has a twin and my brother rep**** \no". The cashier and two ladies that were packing the bags where chatting (describing) about some guy that they knew which apparently looked like my brother's twin. Then the cashier said in afrikaans"
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Pick n Pay's replyOfficial
10 Apr 2015, 10:37Hello jpesterhuizen92,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply10 Apr 2015, 10:37
Official
Hello jpesterhuizen92,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***