SG
Sharinha G

1 reviews | Active since Aug 2020

31 Aug 2020, 22:06

Poor customer Service

The most frustrating thing about a store is when there is no proper signage advertising specials! Pick n Pay Queensburgh needs a serious shake up in terms of customer service. No signage on specials means inconveniencing a customer. Uncer*****y if that product is on special or not. Not having a catalogue on hand means I do not buy the product purely because someone is not doing their job and another trip to the store. This store is also guilty of advertising stock they do not have! Most frustrating. All of their supervisors needs training in customer services. Sometimes bordering rude, slow and unfriendly. Does not take much to smile and greet a customer. Time is of the essence but not to their supervisors who dawdle to a query at a till.

You will never see the store manager walking around and engaging with customers. Sad as they dont seem to care about customer service any longer!

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